Title: Student Housing Administrator

Department Org: Res Hall Admin - 103750

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:15a   End Time:  5p

Posted Salary:

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: True

Job Description:

This role oversees various aspects of the Department of Residence Life staff positions regarding their administrative functions. This position is a vital part of generating academic year and summer revenue for the Office of Residence Life. As a member of the Office of Residence Life professional staff, this role is responsible for performing or overseeing the daily maintenance of student account reservations and system oversight within the housing management system, StarRez. This role is also responsible for assisting the Director of Housing with departmental policy and procedure review and updates on an ongoing basis, housing contract management, IT, and service department communications (Bursar, Treasurer, Loans & Special Accounts, and RSC), as well as overseeing all functions of Housing Services when the Assistant Director of Housing Operations is unavailable.

Minimum Qualifications:

Education/experience/licensing: • Experience with student information systems such as Banner and Housing Management Systems (i.e. StarRez or RMS). • Experience with supervision and working with a diverse population is desirable. • Experience with website editing is preferred. Communication and other skills: • Excellent verbal, written, and presentation skills. • Excellent organizational and administrative skills. • Experience in Residence Life administration and a commitment to working with students and staff of diverse backgrounds. • Strong administrative and problem-solving skills. • Exceptional written and oral communication skills. • Ability to develop and maintain positive working relationships. • Demonstrated skill at managing crisis situations. • Demonstrated supervisory experience. • Familiarity with data systems and communication technology, including but not limited to social media, Microsoft Office (including Publisher).

Preferred Qualifications:

Bachelor’s degree preferred. In lieu of a bachelor’s degree, any combination of five to seven (5-7) years of administrative experience from the following fields: housing, residence life, admissions, hospitality, business, or closely related experiences

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.