Title: Program Manager, JHCASE Enrollment & Academic Success

Department Org: Dean - JHCASE - 112150

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift:  1

Start Time:     End Time:  

Posted Salary: Salary commensurable based on experience

Float: False

Rotate: False

On Call: False

Travel: True

Weekend/Holiday: True

Job Description:

This role will partner with individual programs and faculty within JHCASE and the embedded program manager from Enrollment Management to develop and implement program-specific yield and retention strategies for the college’s undergraduate majors, minors and certificates. This position will also work with the embedded marketing specialist from Marketing and Communication to develop strategic marketing campaigns for undergraduate enrollment and retention that align with the college’s strategic goals. This includes taking responsibility for the planning and implementation of student communication starting at the consideration stage (applicants and admits).
This role will oversee the college’s student ambassadors and assist in the management of the Palmer Global Fellows program. Both groups of students serve as key focus groups for direct market research on program-specific marketing and the college’s largest recruitment cornerstone: global travel.
Another important task is serving as the college’s primary purveyor of relevant program-specific data, including information drawn from the University’s enrollment CRM.
This position will function as an integral member of the JHCASE leadership team and will collaborate with the dean and associate deans to develop, coordinate and implement the college’s strategic goals.

Minimum Qualifications:

Qualifications/Knowledge, Skills & Abilities
•A bachelor’s degree in communication, Public Relations, Marketing, Business, or other closely related field from an accredited college or university.
•Two (2) years of work experience in marketing and/or communication work.
•Two (2) years of work experience in recruiting are preferred.
•Excellent computer skills including experience.
•Ability to learn and navigate BANNER and to generate recruitment reports.
•Experience with Slate preferred.

Communication and other skills:
•Excellent verbal, nonverbal and written communication skills.
•Comfortable making presentations to students, families, faculty, etc., in both large and small groups.
•Demonstrates enthusiasm and can promote the college in a professional and energetic manner.
•Excellent organizational skills, ability to multi-task, problem solve and think “creatively.”
•Strong personal integrity.
•Commitment to diversity.
•Able to motivate and encourage staff, faculty, alumni and current students in the promotion of the college.
•Self-motivated.
•Hold valid driver’s license.
•Must have the ability to, as well as meet, the requirements to complete and maintain mandatory training per the University mandatory training policy.

Preferred Qualifications:

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.