Title: Associate Technology Support Administrator

Department Org: IT Personnel - Clinical Informatics - 108790

Employee Classification: U8 - Classified Exempt Salaried FT

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift:  1

Start Time:  8:00 a.m.   End Time:  5:00 p.m.

Posted Salary: commensurate with education and experience

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

Working as an Associate Technical Support Administrator, this position is responsible for maintaining and supporting computer systems across the University. The employee plays a pivotal role in supporting technology needs for faculty, staff, researchers, and students.

Other job duties include diagnosing and troubleshooting computer related problems including hardware and software issues; provide technical support by fixing and imaging machines and installing software; and answering computer-related questions.

Minimum Qualifications:

o Bachelor’s degree or an Associate degree with 2 years of relevant experience
o Have a good working knowledge of Windows operating systems and MS Office software suite
o Experience with hardware and software troubleshooting
o Experience with wireless networks
o Appreciation of punctuality, regular attendance, and dependability
o Excellent interpersonal and communication skills

Preferred Qualifications:

o Knowledge of Macintosh OS
o Active Directory experience
o Remote systems management tool experience
o Desktop image deployment experience
o Course content experience with operating systems, databases, and/or programming languages
o Help Desk support experience

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.