Title: Program Coordinator, Res Life

Department Org: Res Hall Admin - 103750

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC Auxiliary Services

Job Description:

The University of Toledo seeks a dynamic, student-centered professional to serve as a Residence Life Coordinator (RLC) within our Residential Life Housing team. This position is responsible for the overall management and development of a residential community, fostering a safe, inclusive, and engaging living environment that supports student success.

The RLC provides leadership in the day-to-day operations of one or more residence halls, including supervising student staff (Resident Assistants and/or graduate assistants), implementing educational and community-building initiatives, and supporting student development through intentional programming and engagement. The role includes crisis response and on-call responsibilities, as well as collaboration with campus partners to promote student well-being and retention.

Key responsibilities include staff selection, training, and evaluation; community standards enforcement; conflict mediation; and administrative oversight such as occupancy management and facilities coordination. This position plays a vital role in advancing the University’s mission by promoting excellence, student learning, and a strong sense of belonging among residents.

Minimum Qualifications:

▪ Bachelor’s degree in education, education administration, or closely related field required with a master’s degree in higher education, student affairs, or closely related field preferred or 4 years of applicable experience in lieu of master’s degree can be accepted.
▪ Commitment to social justice, community advocacy, and working with students of diverse backgrounds is required.
▪ Strong communication skills.
▪ Excellent customer service skills.
▪ Strong organizational skills.
▪ Supervisory experience.
▪ Ability to work successfully in a team setting.

Preferred Qualifications:

▪ Experience with higher education, student conduct, student counseling, conflict management highly preferred.
▪ Two to Four (2-5) years of experience managing residence facilities, including any graduate level experience in a residence hall
▪ Student conduct experience.
▪ Emergency and crisis response skills.
▪ Experience working with Living Learning Communities and/or themed communities.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.