Title: Admissions Analyst 2

Department Org: Enrollment Operations - 103100

Employee Classification: H3 - Comm Workers of America FT

Bargaining Unit: Communication Workers America

Primary Location: MC AD

Shift:  1

Start Time:  8:15am   End Time:  5:00pm

Posted Salary: Starting at $18.07

Job Description:

This position is responsible for reviewing applicant credentials and processing admission decisions for prospective students per the established and complex admission policies, requirements, and procedures for graduate students. The person in this position navigates between multiple systems (Banner, Slate, Axiom, and ApplicationXtender) and procedural documents in order to evaluate records and make appropriate decisions. This position is responsible for the creation of electronic records by performing entry into multiple systems of admission data including transcript, test score, and initial admit and matriculation data which forms the basis of the student record. This position provides customer service to prospective students, parents, businesses, and other University personnel. This position performs data cleanup to ensure data integrity.

Minimum Qualifications:

Education/experience/licensing:
• Minimum high school diploma or GED required, some college or degree preferred.
• Minimum of three years office experience preferably experience in higher education student services environment.
• Must be proficient in Microsoft Office, Outlook, Word, Excel and PowerPoint.
• Enrollment/admission experience or a solid understanding of graduate education preferred
• Three years of demonstrated proficiency with Banner Student preferred.
• One year experience with Slate CRM preferred.
• Ability to understand, interpret, and manipulate Excel spreadsheets and other reports and procedural documents preferred


Communication and other skills:
• Effective decision making and problem solving skills
• Critical thinking skills
• Must be detail-orientated and have ability to keep organized and accurate records
• Multi-tasking skills are essential as will be required to understand and navigate between multiple systems (Banner, Slate, Axiom, ApplicationXtender imaging system)
• Good interpersonal and customer relation skills
• Ability to work as part of a team
• Ability to work in fast-paced, demanding environment and be able to handle interruptions
• Must be able to adapt to a rapidly changing environment
• Must be a self-starter and be able to work independently and prioritize tasks
• Effective at intercultural communication and overcoming language barriers to assist prospective students with the application process

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.