Title: Manager Eligibility Processing

Department Org: Financial Aid - 103210

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:15am   End Time:  5:00pm

Posted Salary: $48,000-$54,000

Job Description:

Manages processing activities required by the US Department of Education to determine applicants’ eligibility for financial aid. Requires a comprehensive understanding of federal, state, and university guidelines, laws, rules, regulations, and policies related to student eligibility, award calculations and aid packaging to ensure consistent compliance and the accurate and timely disbursement of financial aid. Requires the ability to interpret and apply these laws, rules, regulations, and policies and routinely exercises professional judgement. Manages several eligibility processing functions including, but not limited to, the federal verification process, special circumstances application review, dependency appeals, citizenship and selective service flags and consortium agreements. Collaborates with the Assistant Director, Compliance to identify new or revised student eligibility requirements; assess their impact on University policies and procedures; update office policies and procedures; and implement changes to current processing activities.

Minimum Qualifications:

Education/experience/licensing:
•Bachelor’s degree required, Master’s degree preferred.
•Three or more (3+) years of experience in financial aid or a related field required.
•Advanced computer knowledge and accounting experience desired.

Communication and other skills:
•Strong leadership skills and initiative.
•Strong communication skills, both written and verbal.
•Strong organizational and time management skills.
•Excellent collaborative skills.
•Substantial commitment to quality customer service.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.