Title: Assistant Registrar-Student Records

Department Org: Registrar - 103170

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift:  1

Job Description:

The Assistant Registrar contributes to the university’s mission and vision by implementing and exercising functional authority for the integrity and support of all aspects of student records/services. This person will be responsible for hiring, training and supervising staff in the areas of grades, transcripts, suspension, dismissal, graduation processing, course registration and education verification requests.. The Assistant Registrar is responsible for hiring, training, and supervising student employees. This role is responsible for the review and approval/denial of requests for administrative/medical adjustments including, but not limited to, schedule adjustments, withdrawals and dropped classes for extenuating circumstances. This role also coordinates the appeal process for applications reviewed by the Administrative Adjustment Appeals Committee and the Tuition Guarantee Appeals Committee. This position coordinates all commencement related functions, trainings and reporting in support of the ceremony. This position manages all aspects of degree and enrollment verification. This position will maintain a high level of knowledge related to Banner, Application-Xtender and Registrar’s Office functions including registration, records, and scheduling, and will document and train staff, faculty, and students in these areas.

Minimum Qualifications:

Education/experience/licensing:
• Bachelor’s Degree required.
• Two to four (2-4) years’ experience with student information systems, imaging systems, and university policy and procedures required.
• Progressively increasing responsibility within a Registrar’s Office or other student services office.

Communication and other skills:
• Ability to prioritize, strategically plan, work in a fast-paced environment and meet deadlines with frequent interruptions and change of focus.
• Excellent verbal and written communication skills required.
• Experience working with sensitive and confidential information.
• Proven ability to collaborate with faculty and staff.
• Proven organizational skill required.
• Demonstrated problem solving, conflict resolution, team management and leadership skills.
• Proven technical skill to troubleshoot systems issues quickly and efficiently.
• Commitment to supporting new technology implementation.

Preferred Qualifications:

Ellucian Banner experience preferred.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.