Title: Cancer Patient Navigator & Outreach

Department Org: Dana Infusion Center - 113060

Employee Classification: N1 - Unclass Full Time HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift:  1

Start Time:  8am   End Time:  5pm

Posted Salary: $17.70-$25.29

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

Provides a warm line of support and financial navigation services for patients served by the Dana Cancer Center. Assists patients with navigation through the complexities of financial obligations via foundations, copay program support, and education. Assists with the verification of patient benefits to ensure accurate information is available prior to billing of claims.

Minimum Qualifications:

1. High School Diploma required
2. Associate degree in business or related field preferred.
3. Experience performing administrative functions preferred.
4. Five- Ten years’ experience in a medical practice required, preferably in Oncology/Hematology/Chemotherapy/Infusion
5. Insurance prior authorization experience, preferred

Communication and Other Skills

1. Excellent written and verbal communication skills and organizational skills required
2. Demonstrated interpersonal skills to work with physicians, patients, and employees at all levels.
3. Must have the capacity to relate to people in a manner to win confidence and establish support
4. MS Office, EMR experience preferred.
5. Working knowledge and application of medical terminology

Preferred Qualifications:

Associate degree in business or related field preferred.
Experience performing administrative functions preferred.
Insurance prior authorization experience, preferred
MS Office, EMR experience preferred.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.