UToledo Careers

Title: Associate Director, OSFA Systems

Department Org: Financial Aid - 103210

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Job Description:

This role is the chief technical expert for the Office of Student Financial Aid’s (OSFA) student information system and all related technologies. These systems and technologies regulate the processing for more than 80% of UToledo students. This position leads system operations, infrastructure, implementations, and testing and maintains systems documentation for all colleges at the University of Toledo as well as the College of Law and the College of Medicine & Life Sciences.
This crucial systems leadership position will be responsible for development and monitoring of application processing flow that integrates data from multiple sources. This position will act as OSFA’s liaison with IT and system leaders within university offices that regularly collaborate with OSFA. Serves as OSFA’s data custodian, data security officer and is the project leader for OSFA IT projects. Trains users within OSFA, Rocket Solutions Central, (RSC) and other university constituencies. Serves as a member of the OSFA/RSC Leadership Team and represents OSFA on university committees and work groups. Completes reports and surveys with significant compliance implications for the institution and has significant responsibility for managing the accurate disbursement of millions of dollars of federal, state and institutional aid.

Minimum Qualifications:

Qualifications/Knowledge, Skills & Abilities
Education/experience/licensing:
Minimum Qualifications
• Bachelor’s degree required.
• Three to five (3 – 5) years’ experience with management of Information systems, academic software systems, financial aid, and large-scale databases.
• Three to five (3 – 5) years’ prior leadership experience supervising employees is preferred.
• Experience with Higher Education Financial Aid required.
• SQL, query writing and Microsoft Access experience is required.
• Experience in the following areas: documenting business requirements, developing project plans and implementing solutions, performance monitoring and tuning of operations processes and business systems, implementing authentication and security controls, troubleshooting end user systems problems.
• Knowledge of micro-computing environments, student information systems, application software, and programming language required.
• Ability to develop and deliver training to system end users.
• Ability to lead technology implementation teams and collaborate with others.

Preferred Qualifications:

Preferred Qualifications
• Master’s degree.
• Experience with Banner, ApplicationXtender, Dynamic Forms.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.