UToledo Careers

Title: Lib Media Tech Asst 2

Department Org: University Libraries - 100490

Employee Classification: B2 - Classif'd Part Time AFSCME HSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift:  2

Start Time:  3:30pm   End Time:  12:00am

Posted Salary: $17.10

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

The University of Toledo is seeking a Library Media Technical Assistant 2 to work in the Mulford Library on the Health Science campus. The Library Media Technical Assistant 2 (LMTA2) is responsible for the operation of the Mulford Library Circulation Desk. This position offers courteous and professional service to all library patrons; circulates library and OhioLINK materials; properly handles complaints, problems, suggestions, and comments. The LMTA2 understands and explains library policy and practice, properly answers directional and known-item look up questions; aids patrons in the use of the library catalog. The position properly refers patrons as necessary to units within the library (such as reference) or to services offered elsewhere on campus (Information Technology, Academic Enrichment Center, etc.). This position may also be responsible for assisting with the maintenance of the library’s print, electronic, and media collections, including the processing of materials and maintenance of the collections.

The Library Media Technical Assistant 2 has a high level of responsibility in that it ensures that the library is open and operational, and duties are completed with little direct supervision. Due to the dynamic nature of the library environment, assignments vary depending on operational needs.

Principal Duties and Responsibilities Include:
-Assisting with public services operations of the Mulford Health Science Library
-Assisting with the maintenance of library resources
-Special projects and other duties as assigned

This position assists in making sure that the Mulford Library is a safe, comfortable, and professional environment, under normal conditions and in emergency situations, directly influences Library patron (students, faculty, staff, and guests) satisfaction by offering courteous and professional service, contributing to student satisfaction for purposes of program and university accreditation, directly influences student success by being a front-line position responsible for ensuring students receive the information they need, influences student wellness by planning and implementing stress-reduction activities, is responsible for helping to ensure that Libraries’ various collections are cataloged, organized and accessible to patrons, and is responsible for making sure the Mulford Health Science Library is open and ready for service on time.
University Libraries’ functions support the curriculum needs of our students and reduce students’ textbook expenditures.

The LMTA2 coordinates the work of student employees (when applicable).

Minimum Qualifications:

Required
Education/experience/licensing:
• 3 courses in library practices or procedures or 3 months library experience
• 100 hours in training in the use of computers or 1-month equivalent experience

Communication and other skills:
• Proven history of offering excellent customer service
• Effective written and oral communication skills
• Evidence of ability to work well with diverse populations
• Strong interpersonal skills
• Evidence of problem-solving and decision-making skills
• Demonstrated knowledge of the Microsoft Office suite
• Proven ability to work collaboratively with colleagues, faculty, staff, and students
• Ability to organize manual and electronic records
• Ability to work under pressure
• Ability to perform detail-oriented work efficiently and accurately

Preferred Qualifications:

Preferred qualifications include:
• Customer service experience
• Experience with library circulation and course reserves
• Experience using Ex Libris library services platform (Alma, PrimoVE)
• Some post-secondary education

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.