UToledo Careers

Title: Director Enrollment Communications

Department Org: Enrollment Management - 103050

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:15am   End Time:  5:00pm

Posted Salary: Salary is commensurate with experience

Job Description:

This position is responsible for creating and leading a comprehensive recruiting and marketing plan and strategy for all units housed within Enrollment Management which include undergraduate, direct from high school, international, transfers, online, and adult enrollment. The Director of Enrollment Communication makes data-informed decisions to plan, manage, and execute integrated and comprehensive communication plans using various media to meet the enrollment goals for the university.

Minimum Qualifications:

• Bachelor’s Degree in marketing, communications or related field and five to seven (5-7) years of progressive full-time, professional experience working in college admissions, higher education marketing or communication, and/or marketing/communication serving a similar market demographic as higher education.
• Five to seven (5-7) years of supervisory experience required.
• Two (2) years’ previous work experience in CRM communications systems, and experience developing complex email communication flows based on consumer behavior including audience populations, templates, oversight and plan deployment is required.
• High proficiency in project management, attention to detail, prioritization of work and organizational skills required.
• Ability to work under minimal supervision, tight time constraints and periodic high-volume circumstances.
• Knowledge of recruitment strategies and/or higher education marketing and communication strategies.
• Effective management of complex initiatives with multiple stakeholders.
• Ability to work effectively with a diverse range of individuals and as part of a team.
• Ability to think strategically, manage others and articulate positions.
• Ability to learn and adhere to the UToledo and Associated Press style guidelines.
• Demonstrated commitment to the highest standards of accuracy, attention to detail, and handling of confidential information.
• Ability to effectively lead/guide staff responsible for CRM communication

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.