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University of Toledo has proudly served our community since 1872. We offer competitive wages, access to the Public Employees Retirement System, generous time off allowances and additional wellness benefits. As a part of The University of Toledo employees and their dependents also have access to education benefits at UToledo.


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IT Business Analyst

Apply now Job no: 494802
Work type: Staff - Full-Time
Location: Main Campus - Administration
Categories: Information Technology, Full-Time, None

Title: IT Business Analyst

Department Org: IT Personnel - 105780

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: Main Campus - Administration

Shift:  1

Start Time:  8am   End Time:  5pm

Posted Salary: commensurate with education and experience

Float: No

Rotate: No

On Call: No

Travel: No

Weekend/Holiday: No

Job Description:

The IT Business Analyst will design new IT solutions to improve business efficiency and productivity. The IT Business Analyst will work closely with clients; examine existing business models and the flows of data in Enterprise Resource Applications (SunGard Banner, etc.); discuss findings with clients, and then design an appropriate IT solution. The IT Business Analyst will draw up and specify costs and resources, if any, and produce outline designs of clients’ requirements, specifying the data, files and logical operations the system will perform, and the way data will be viewed by the user. The IT Business Analyst will work closely with the technical teams to implement the solution. The IT Business Analyst will also work closely other Business Analysts and Senior Business Analysts to collaborate with others on solutions and knowledge.

Other responsibilities are: liaise extensively with external or internal IT clients; produce project feasibility reports; translate client requirements into highly specified project briefs; identify options for potential solutions and assess them for both technical and business suitability; create logical and innovative solutions to complex business problems; draw up specific proposals for modified or replacement systems; present proposals to clients; work closely with developers, technical teams and report writers and a variety of end users to ensure technical compatibility and user satisfaction; ensure that budgets are adhered to and deadlines met; draw up a test schedule for the complete system; oversee the implementation of a new system; plan and work flexibly to a deadline; provide training to users of the new system, if necessary; keep up to date with technical as well as industry sector developments. Contact with clients and vendors are required on an as-needed basis. Perform Project Management tasks required to maintain accuracy in project status, timelines and resources. Performs other related duties as required.

Minimum Qualifications:

 Bachelor’s degree in business, computer science, engineering or related field is Required.
 3 – 5 years’ of business systems analysis/data modeling, application development work. Higher education and/or SCT/SunGard/Ellucian Banner experience preferred.
 Demonstrated knowledge of reporting tools required, Power BI Knowledge preferred.
 1 – 3 years’ experience with Reporting, Business Intelligence, and/or Data Warehousing.
 1 – 3 years’ experience with executive reporting, dashboards, key performance indicators (KPI), and/or scorecards preferred.
 Ability to work well with others.
 Excellent communication skills, both verbal and written.
 Good knowledge of Higher Education general business practices and procedures.
 Familiarity with existing operating systems, project management tools and team dynamics
 Ability to develop business system models, report, programming, debugging, and data analysis.
 Ability to effectively work with people in other departments and/or outside of the enterprise.
 Ability to work in a multi-platform environment.


Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free.  To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free.  Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.


Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: Eastern Standard Time
Applications close:

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Last Updated: 3/8/23