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Director, Medical Staff Services & CVO

Apply now Job no: 493914
Work type: Staff - Full-Time
Location: Health Science Campus Hospital
Categories: Healthcare Positions, Hospital Administration, Full-Time, None

Title: Director, Medical Staff Services & CVO

Department Org: 108930 - Medical Dir Office

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Bargaining Unit Exempt

Primary Location: Health Science Campus Hospital

Shift:  1

Start Time:  8:00am  

End Time:  5:00pm

Posted Salary: Salary based on experience and education

Job Description:

This leadership position is accountable for the management and operations of the Credentialing Verification Office (CVO) and oversight and integration for the medical administrative and medico-legal aspects for the Medical Staff organization as well as the credentialing and enrollment for the University of Toledo Physicians, LLC delegated carriers utilizing TJC, NCQA, CMS guidelines or other accrediting bodies as required. In consultation with the Chief Medical Officer, the Executive Director for UTP is an essential link between the Board of Trustees, the UTP Executive Committee, senior management, Hospital staff and the Medical Staff to promote and enhance good communications and a positive working relationship.

Minimum Qualifications:

1. Bachelor’s degree in medical staff services science, business administration, management, or other related field required. May consider 10 years’ experience in a supervisory role overseeing Medical Staff credentialing processes in lieu of degree.
2. Medical Staff Services Certification by NAMSS required. (CPMSM or CPCS)
3. Minimum of five years medical staff experience and supervisory experience required.
4. Comprehensive knowledge of medical staff office functions and responsibilities required.
5. Work requires knowledge of medico-legal issues and awareness of the legal ramifications of hospital documentation and hospital and physician liability.
6. Work requires excellent command of the English language and extensive knowledge of medical terminology and technology.

Communication and other skills:
High level of interpersonal skills is necessary to handle sensitive and confidential situations. Position requires a high degree of demonstrated poise, tact and diplomacy when interfacing with influential persons within and outside the Hospital. Analytical ability, independent problem solving, and decision skills are required to react quickly and efficiently to various complex administrative and medical staff problems. The ability to adapt to flexible work schedule and frequent interruptions is needed. Possess intelligence and willingness to improve. Role models professional behavior, is self-directed, and demonstrates integrity.

Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free.  To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free.  Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.


Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: Eastern Standard Time
Applications close:

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Last Updated: 3/8/23