Title: Student Services Coordinator 2

Department Org: Pharm-Student Srvcs - 102240

Employee Classification: H3 - Comm Workers of America FT

Bargaining Unit: Communication Workers America

Primary Location: MC AC

Shift:  1

Start Time:  8:00   End Time:  5:00

Posted Salary: Salary based on experience; Starting at $18.99/hr

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: True

Job Description:

The position’s primary responsibilities are (1) to be the front point of contact for phone and walk-in traffic for the CPPS Offices of Student Affairs (main campus and health science campus) including contact with current and prospective students, faculty/staff, and constituents of the university, and (2) to provide front-desk and clerical support for all operations of the OSA offices. This position will maintain the look and student-centered atmosphere of the office by setting up office procedures and coordinating the office’s daily operations. Working collaboratively with the Associate Dean for Student Affairs and academic advisors, the student services coordinator will support the review and reporting of Dean’s and President’s list eligibility, to help ensure students are appropriately recognized by the College for these academic honors.

In addition, the position will have the responsibility of supporting the student worker program

Minimum Qualifications:

• Minimum of bachelor’s degree in business management, higher education, counseling, or similar, or 3 to 5 years of experience in a higher education student services related field
• Minimum of one year experience working with students required
• Minimum of one year experience working with large student populations required
• Experience serving high volume student service office required
• Must be proficient in Microsoft Office, Outlook, Word, Excel, PowerPoint, Canva, knowledge of the Banner operating system, and accounting background
•
• Ability to work with minimum supervision
• Exhibits integrity and flexibility with appreciation for punctuality, regular attendance, and dependability
• Must be committed to fostering a supportive environment for all students

Preferred Qualifications:

• Minimum of two years full-time professional experience working within a student services office preferred
• Experience scheduling meetings, , managing UT budgets and familiar with UT policy and procedures preferred
• Knowledge of Starfish, Banner, Argos, Web Report Library, and Blackboard systems preferred

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.