Title: Assistant Director Student Financial Aid & Programming

Department Org: Financial Aid - 103210

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:15am   End Time:  5:00pm

Posted Salary: $60,500 - $63,000

Job Description:

This role contributes to the fulfillment of the University’s mission and vision by monitoring and ensuring institutional compliance with federal, state, local, and institutional regulations, guidelines, and policies related to student financial aid administration. This role provides quality service and information regarding the full spectrum of student financial aid (SFA) resources to graduate and professional students, their families, University academic and business offices, and outside agencies. This role’s responsibilities include oversight of the Satisfactory Academic Progress (SAP) process, aid administration, counseling, financial literacy, presentations, and website and forms maintenance. This role also serves on university committees and collaborates with various colleges, departments, and external constituents to provide financial education. This position requires strong leadership, professionalism, and communication skills to manage SAP, graduate and professional aid processing, aid counseling and resolving complex aid processing and eligibility issues while serving students, faculty, and staff.

Minimum Qualifications:

Education/experience/licensing:
• Bachelor’s degree required; master’s degree is preferred.
• Two or more years in financial aid or a related field required, experience with medical, law
school, graduate, and professional level students is required with five years preferred.
• Requires extensive knowledge and understanding of federal, state, and institutional regulations,
policies, and guidance regarding student aid eligibility and processing.
• Advanced computer knowledge and accounting experience preferred.
• Some leadership experience in supervising employees is required.
• Experience in management of a program or function is required.
• Two years prior leadership experience in supervising employees is preferred.
Communication and other skills:
• Exceptional interpersonal skills.
• Outstanding written and verbal communications skills.
• Independent judgment and initiative.
• Proven experience in reporting and data analysis.
• Skill in examining and re-engineering operations and procedures, formulating policy and
developing and implementing new strategies and procedures.
• Experience simultaneously managing multiple projects and bringing them to successful
completion.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.