UToledo Careers

Title: Bursar

Department Org: Treasurer's Office - 106240

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:00 am   End Time:  5:00 pm

Posted Salary:

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

Due to retirement, the University of Toledo is seeking a strategic and service-oriented Bursar to lead student financial operations and select treasury functions. This role oversees tuition and fee assessment, student billing, collections, account management, departmental deposits, and daily banking activities while ensuring regulatory compliance and strong internal controls.

The Bursar plays a critical role in safeguarding institutional revenue, enhancing financial integrity, and delivering high-quality service that supports student success and overall financial health. The ideal candidate will bring strong leadership, operational expertise, and a commitment to continuous improvement in a complex higher education environment.

1. Leadership & Administration

• Lead and oversee daily operations of the Treasurer’s/Bursar’s Office, including student fee assessment, billing, cashiering, collections, account reconciliation, and financial wellness initiatives.

• Develop, implement, and maintain policies and procedures to ensure compliance with institutional, state, and federal regulations.

• Supervise, coach, and mentor staff, fostering a culture of accuracy, accountability, collaboration, and customer service excellence.

• Collaborate with Financial Aid, Registrar, Treasury, IT, Controller’s Office, and other campus partners to maintain efficient, accurate, and compliant financial processes.

2. Financial Operations

• Implement and administer Board-approved tuition and fee structures.

• Direct timely and accurate student account billing, payment processing, refunds, and collections activities.

• Manage third-party contracts, payment plans, and external agency billing relationships.

• Monitor and reconcile accounts receivable and ensure proper recording of financial transactions within the Banner Student Information System (or equivalent ERP).

• Oversee regulatory reporting and compliance for IRS Form 1098-T, Title IV funds, and state audits.

3. Systems & Compliance

• Serve as functional lead for Banner Student Accounts, TouchNet, and related financial systems.

• Maintain strong internal controls and audit readiness across all student financial processes.

• Ensure compliance with FERPA, PCI-DSS, NACUBO standards, and state and federal financial reporting requirements.

• Coordinate treasury-related audits and respond to documentation requests.

• Lead annual PCI compliance efforts, including training coordination and submission of institution-wide Self-Assessment Questionnaires (SAQs) for merchant services.

4. Banking Administration

• Review and approve wire and ACH transfers, ensuring appropriate authorization, documentation, and security controls.

• Monitor banking fees, contracts, and services to ensure cost-effectiveness and compliance with service agreements.

• Supervise staff responsible for recording, reconciling, and monitoring daily cash transactions.

5. Customer Service & Communication

• Provide leadership in resolving complex student account and billing issues.

• Promote financial literacy and transparent communication of tuition, billing, payment, and refund policies.

• Serve as the university’s primary liaison for student account inquiries, payment plans, and refund processes.

• Coordinate treasury and bursar activities with departments, auxiliaries, and the university foundation to support effective financial management institution-wide.

Minimum Qualifications:

Education requirements:
• Bachelor’s Degree in accounting/business or related field.

Experience Requirements:
• Minimum of ten (10) years of progressively responsible experience, including a minimum of five (5) years of specialized experience in student accounts, billing, or receivables functions utilizing an ERP system (Banner preferred) at a highly matrixed public university.
• Excellent communication and exceptional customer service skills
• Experience in Microsoft Excel
• Higher Education management experience
• Knowledge of federal and state financial regulations, and university financial policies and procedures
• Knowledge of cashiering and cash management principles, systems, procedures, and standards
• Knowledge of accounting and accounts receivable principles, methodology, and practices
• Strong people leadership skills, including the ability to supervise, train, coach, and effectively prioritize and schedule work.
• Ability to foster a cooperative work environment.

Preferred Qualifications:

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.