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University of Toledo has proudly served our community since 1872. We offer competitive wages, access to the Public Employees Retirement System, generous time off allowances and additional wellness benefits. As a part of The University of Toledo employees and their dependents also have access to education benefits at UToledo.

Systems Support Analyst, Research

Apply now Job no: 494885
Work type: Staff - Full-Time
Location: Main Campus - Administration
Categories: Information Technology, Full-Time, Research, None

Title: Systems Support Analyst, Research

Department Org: Research & Sponsored Programs - 107920

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: Main Campus - Administration

Shift:  1

Start Time:  830   End Time:  500

Posted Salary: $48,010 - $59, 954

Float: No

Rotate: No

On Call: No

Travel: No

Weekend/Holiday: No

Job Description:

The primary duties of this position are the implementation and support of research administration software (RAS) systems for human research review and approval, animal research review and approval, biosafety review and approval and grant development and submission. This position will answer questions from staff, troubleshoot and triage issues, assist with data maintenance and reporting, and give input on business practices. This position will take a lead role in implementing the animal and biosafety committee functionality in a new software system, and will be expected to make many decisions autonomously. Similar responsibilities will be assumed as additional software is implemented for grant development and submission.

Minimum Qualifications:

• Bachelor’s degree in computer programming, computer technology or other related field that included course work or training in database systems management or computer information systems.
• 1 -3 years relevant experience.
• Strong computer skills including familiarity with web applications and Microsoft products such as Word and Excel.
• Must be able to break complex tasks into manageable pieces and analyze, describe and replicate them.
• Must possess extensive organizational skills, time management skills and prioritization skills.

Communication and other skills:
• Candidate must possess excellent communication skills, both verbal and written.
• Candidate must be able to work and solve problems independently.
• Candidate must display positive customer-oriented attitude.
• Candidate must be able to effectively communicate with people of all levels of computer experience

Preferred Qualifications:

• Preference will be given to candidates familiar with sponsored research and the research protocol review process. Experience in developing complex reports is helpful.
• Should have some database experience, including MS SQL Server, and an understanding of SQL and relational databases.
• Should have report building experience. Examples of reporting tool used are: Crystal Reports, MS Access, and possibly Argos.


Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free.  To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free.  Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.


Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: Eastern Standard Time
Applications close:

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Last Updated: 1/23/23